FAQ

Frequently Asked Questions

Everything you need. Nothing you don't.

Orders & Pickup

Do you ship orders?

Not yet. Night Bloom is currently available for local pickup in Edmonton only. We’re a small-batch operation — every candle is poured with intention, and for now, we’d rather hand them to you ourselves.

Shipping is on the horizon. Follow us to be the first to know.

How does local pickup work?

Place your order online and choose “Local Pickup” at checkout. You’ll receive a confirmation email with pickup details — including the address, available hours, and what to expect when you arrive.

We’ll have your order ready and waiting. No rush, no fuss.

How long does it take for my order to be ready?

Most orders are ready within 1–2 business days. You’ll receive an email as soon as your order is packed and waiting for you.

Candles & Care

What are your candles made of?

Night Bloom candles are hand-poured using a premium coconut-soy wax blend and fine fragrance oils. No paraffin, no fillers, no shortcuts. Each candle is poured in a matte black glass jar with a cotton wick.

How do I get the best burn from my candle?

The first burn matters most. Let the wax pool reach the edges of the jar — this usually takes 2–3 hours. It sets the memory of the candle and prevents tunneling.

After that: trim your wick to about ¼ inch before each burn. Keep it away from drafts. And never burn for more than 4 hours at a time.

Treat it like a ritual, not a race.

How long will my candle last?

Each 7.5 oz candle offers approximately 40–50 hours of burn time, depending on your environment and how well you tend the wick. Slow and steady wins.

Are your candles safe around pets?

Our candles use coconut-soy wax and fragrance oils — no essential oils that are commonly flagged for pet sensitivity. That said, every animal is different. We recommend burning in a well-ventilated room and keeping candles out of paw’s reach.

When in doubt, ask your vet.

Scents & Collections

What scents do you carry?

Our current collection features 2 signature scents:

Veil & Thorn — Jasmine, Magnolia, Apple, Grape. Lush and layered, like a garden after the last guest leaves.

Smoke & Stone — Sandalwood, Amber, Frankincense, Musk. Deep, grounding, a little mysterious.

What is the Bloom & Doom collection?

Bloom & Doom is our debut collection — a pairing of two candles that belong together.

Smoke & Stone burns with Secret Forest Walks: sandalwood, amber, frankincense, musk.

Veil & Thorn burns with Blossoms at Dusk: jasmine, magnolia, apple, grape.

One is grounded. One is wild. Both are Night Bloom.

Returns & Policies

What is your return policy?

We want you to love what you take home. If something arrives damaged or isn’t what you expected, reach out within 7 days of pickup and we’ll make it right.

Due to the nature of our products, we cannot accept returns on candles that have been burned or opened. Please see our full Returns & Exchanges page for details.

Can I cancel or modify my order?

If you need to make changes, reach out as soon as possible. Once an order has been packed for pickup, we may not be able to modify it — but we’ll always try.

Contact us at hello@nightbloom.ca and we’ll sort it out.

About Night Bloom

Who is behind Night Bloom?

Night Bloom is a small-batch candle and lifestyle brand based in Edmonton, Alberta. We’re drawn to the things that bloom in the dark — the quiet, the beautiful, the a-little-bit-wild. Every product is made with care, poured by hand, and designed to slow you down.

Do you do custom or wholesale orders?

We’re open to the conversation. If you’re interested in custom pours, event favours, or wholesale, send us a note at hello@nightbloom.ca and let’s see what we can create together.